Terms & Conditions MRY88 – Terms of Use for Malaysia's Online Casino & Betting Platform

Welcome to MRY88. By accessing, registering for, or using any part of the MRY88 platform at mry88.bet, you hereby confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions of Use, along with all related policies including our Privacy Policy and Responsible Gaming Policy.

These Terms constitute a legally binding agreement between you (the player or user) and MRY88. If you do not agree with any part of these Terms, please discontinue use of our platform immediately.

To register and use the MRY88 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• A person of sound mind and legally capable of entering into a binding agreement.
• Not appearing on any self-exclusion list or betting ban issued by any authority.
• Providing accurate, truthful, and up-to-date personal information during registration.
• Holding a valid Malaysian bank account or e-wallet in your own name.

By registering, you agree to provide accurate and truthful information. MRY88 is not liable for any losses arising from incorrect or false registration details provided by the player.

Each player is only permitted to hold one (1) active account at MRY88 at any time. Holding multiple accounts — whether using the same or different details — is a serious violation and will result in the following actions:

• Termination of all associated accounts without notice.
• Forfeiture of all balances, bonuses, and winnings in the account.
• Permanent ban from re-registering with MRY88.

You are solely responsible for keeping your account password confidential. MRY88 is not liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact MRY88 customer support immediately if you suspect any unauthorised access to your account.

All deposits at MRY88 are processed in Malaysian Ringgit (MYR). We accept the following payment methods:

You may only make deposits using an account or e-wallet registered under your your own name. MRY88 does not accept third-party deposits. Any deposit suspected to originate from a third party or made via an unlisted payment method will be returned, and the account may be subject to investigation.

MRY88 is not liable for any fees or charges imposed by your bank or e-wallet provider in connection with deposits to our platform.

Players may request a withdrawal at any time, subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same player's name.
• Identity verification (KYC) may be required before your first withdrawal or for withdrawals exceeding certain limits.
• Bonus funds that have not met the rollover requirements are not eligible for withdrawal.
• Withdrawals to e-wallets (Touch 'n Go, GrabPay, Boost) are processed within 5 minutes.
• Withdrawals to a bank account via FPX are processed within 15–30 minutes business day(s).

MRY88 offers a wide range of bonuses and promotions to players. All bonuses are subject to the following conditions, which must be fully complied with:

• One welcome bonus: Available to new players making their first deposit only. Cannot be claimed more than once.
• Rollover requirement: Each bonus carries a stated rollover requirement (e.g., 30x means you must wager the bonus amount 30 times before it can be withdrawn).
• Validity period: All bonuses have a stated validity period. Bonuses not used within the specified period will expire automatically.
• Bonus abuse: Any attempt to abuse the MRY88 bonus system – including opening multiple accounts, placing opposing bets, or employing strategies deemed unfair – will result in bonus cancellation and account action.

MRY88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. MRY88's decision regarding all bonus disputes is final.

The following rules apply to all bet types on the MRY88 platform, covering casino, slots, Sports Betting (Malaysia Super League football, EPL, badminton), Live Casino, e-sports, virtual sports, blackjack, and poker:

• All confirmed bets are final and cannot be reversed.
• MRY88 reserves the right to void any bets suspected of involving fraud, collusion, or market manipulation.
• In the event of a technical failure during a match or game, MRY88 will make a fair ruling based on available system records.
• For Sports Betting, MRY88 follows industry-standard rules when determining bet outcomes for postponed, cancelled, or suspended matches.
• Minimum and maximum betting limits for each game and market are as specified on the platform.

You agree to use the MRY88 platform solely for lawful personal entertainment purposes. The following activities are strictly prohibited and will result in immediate account termination:

• Use of bots, automated scripts, or any third-party software to automate gameplay or betting.
• Colluding with other players to cheat the system or gain an unfair advantage.
• Disrupting or interfering with MRY88's technical systems.
• Using your MRY88 account for money laundering or any other illegal activities.
• Abusing or harassing MRY88 customer support staff.
• Representing yourself as an agent or employee of MRY88 to other players.

Account Closure by Player: You may request to close your account at any time by contacting MRY88 customer support. Any eligible balance will be returned to you once the verification process is complete.

Account Termination by MRY88: MRY88 reserves the right to suspend or terminate any player's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Confirmation that the player is under 18 years of age.
• Confirmed instances of fraud, collusion, or platform abuse.
• Requests from relevant authorities.
• The player is located in a country or region where MRY88's services are prohibited by law.

If you have any claims or disputes relating to your account, transactions, bonuses, or game outcomes at MRY88, please follow the procedure below:

1. Step 1: Contact MRY88 customer support via live chat or email at support@mry88.bet within 30 days of the date of the disputed incident.
2. Step 2: Please provide all relevant details including transaction ID, date, amount, and a clear description of the issue.
3. Step 3: Our team will investigate and respond within 5 business days.
4. Step 4: If the resolution is unsatisfactory, you may request an escalated review, which will be concluded within 14 business days.

MRY88's decision in all disputes is final and binding unless stated otherwise. All claims must be submitted through official MRY88 channels only.

The MRY88 platform is provided "as is" and MRY88 makes no express or implied warranties regarding the suitability, reliability, or availability of the platform at any time.

MRY88 is not liable for:

• Any financial losses incurred while playing on the MRY88 platform.
• Service disruptions caused by factors beyond MRY88's control, such as internet outages, third-party service provider failures, or natural disasters.
• Transaction failures caused by issues with third-party banking systems or e-wallets.
• Unauthorised use of a player's account resulting from the player's own negligence in safeguarding their password.

MRY88's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

MRY88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Players will be notified of any material changes through one or more of the following methods:

• Notices on the MRY88 platform homepage.
• Email to the address registered on the player's account.
• A pop-up notification upon logging in to the platform.

Your continued use of the MRY88 platform following any amendments to these terms constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically to stay informed of the latest applicable conditions.